Contact
One inbox, read by the person who builds the service.
Email: support@meduniexam.com
Post: Hailsham, East Sussex, BN27, United Kingdom
Replies usually within two business days, faster during exam season.
Tell us what went wrong or what you want
We read every message. Bugs and billing questions get a reply within two business days.
What to include
- A problem with generation: the document name, roughly when you started the job and what you expected. Do not attach the PDF; we can find the job from your account.
- A wrong question: the question text and the page it cites. Questions carry their source quote, so a bad one is usually traceable in minutes.
- Billing: the email on the account and the date of the payment. See the refund policy first; most answers are there.
- Privacy request: write from the address on the account and say what you want: a copy, a correction or deletion. See the privacy policy.
- Security: send the details and give us a reasonable time to fix it before publishing.
Account and password
You do not need us to reset a password. Use the forgot password link on the sign-in screen and a reset link is emailed to you. To close your account and everything in it, use delete account; it takes effect at once and needs no email.
Who runs this
MedUni Exam is built and supported by one person. Every message is read by that person, which is why a reply takes up to two business days rather than minutes.
MedUni Exam is operated by an individual trading as MedUni Exam, based in England.
Hailsham, East Sussex, BN27, United Kingdom
support@meduniexam.com
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Published , updated .